Volunteers of America (VOA) is a Residential Re- entry Center (RRC) located at 5000 E. Monument Street in Baltimore, Maryland. Volunteers of America has provided re -entry services for more than forty (40) years.The facility has 148 beds total: 20 are reserved for women, 128 are reserved for men; and the facility may accommodate 50 individuals on home confinement.

The CIC conducted virtual visitation with the residents of VOA on November 19, 2020 based on a survey regarding their RRC experience during the COVID 19 pandemic.

The CIC thanks the residents of VOA, staff, and family members for their contribution to this report.